USA Locksmith

Improves Customer Acquisition Rates, Saves $50K

USA Locksmith provides fast, professional 24-hour emergency lock, key and door service to hundreds of people everyday, nation-wide. Customers, who are often locked-out of their cars, send in a Web or phone request to a USA Locksmith dispatcher who then enters their job into an order entry system for lock servicing. Time is critical, not only for customer satisfaction, but for handling the volume of requests coming in every hour. USA Locksmith’s order entry system was painfully slow until Bright Software Development helped improve performance, saving them $1,000 a week in time they would have previously spent “waiting” for their order entry screens to refresh.

Products and Technologies:

  • MS Access
  • MS SQL Database

Timeframe: 3 week

Money Saved: $50K/year

For more information about Bright Software’s consulting services, email us or call us at (609) 212-3000.

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